Shipping Policy

Last updated: September, 12th, 2026

Thank you for shopping with ZenMarket401! Please read our shipping policy below for important information about processing times, delivery estimates, and order tracking.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery Times

Delivery times vary depending on the product and your location. Most orders arrive within:

• Canada: 6–12 business days
• United States: 7–12 business days
• International (rest of world): 9–18 business days, depending on destination and customs processing

Some items may take up to 18 business days depending on product availability and warehouse location.

Please note that delivery estimates are not guaranteed and may be affected by customs processing, carrier delays, or high order volumes during peak seasons.

Shipping Costs

Shipping costs are calculated at checkout based on your order size, weight, and destination. Any applicable shipping fees will be clearly displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor your package's progress. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.

International Shipping

ZenMarket401 ships to customers in Canada, the United States, and worldwide. International customers are responsible for any customs duties, import taxes, or fees charged by their country upon delivery. These charges are not included in your order total and are the responsibility of the customer.

Delivery times for international orders may vary significantly depending on your country's customs processing and local delivery infrastructure.

Delayed or Lost Packages

If your order has not arrived within the estimated delivery window, please contact us at support@zenmarket401.com with your order number, and we will investigate with our shipping partners on your behalf.

We are not responsible for delays caused by customs, natural disasters, or other events outside of our control, but we will do our best to assist you in resolving any shipping issues.

Incorrect Shipping Information

Please double-check your shipping address at checkout. ZenMarket401 is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error after placing your order, contact us immediately at support@zenmarket401.com and we will do our best to correct it before the order ships.

Questions?

If you have any questions about your order or our shipping process, please reach out to us at support@zenmarket401.com — we're happy to help.